Refund and Returns Policy

At pageclarissa.com, we want you to be fully satisfied with your purchase.

1. Return Eligibility

You may request a return within 14 days of receiving your order if:

• The item is unused and in original condition
• The item is in its original packaging

2. Non-Returnable Items

We do not accept returns for:

• Used or damaged items (not due to our error)
• Items returned after the return window

3. Refund Process

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method
• Processing time may take 5–10 business days

4. Shipping Policy

• Orders over €25 qualify for free shipping
• Orders under €25 will incur a €5 shipping fee

5. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• Shipping fees are non-refundable

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.

7. How to Start a Return

To initiate a return, please contact us:

customercarenow@pageclarissa.com